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Privacy Policy – SMS

Last Updated: 11/08/2024

At Simple Pest Management, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services, including our SMS/text messaging communications. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

  • Personal Information: This includes your name, phone number, email address, and other contact details that you provide to us when scheduling services, requesting information, or opting into SMS/text message communications.
  • Service Information: We may collect information related to the services you receive from us, such as appointment dates and service history.
  • Automatic Data Collection: When you visit our website, we may collect information automatically, such as your IP address, browser type, and usage data, to enhance your online experience.

2. How We Use Your Information

We use the information collected to:

  • Provide and Improve Services: Schedule appointments, deliver services, and improve our service offerings.
  • Communicate with You: Send important notifications, service updates, and promotional offers via SMS/text messages, email, or phone, based on your preferences.
  • Legal Compliance: Comply with legal requirements, enforce our policies, and protect our rights and the rights of our customers.

3. SMS/Text Messaging

By providing your phone number, you consent to receive SMS/text messages from Simple Pest Management, including appointment reminders, service notifications, and promotional messages. Message frequency varies. Standard message and data rates may apply. You may opt-out of receiving messages by replying STOP at any time.

For help with our SMS service, you can contact us at 833-887-7378.

4. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

  • Service Providers: Trusted third parties who help us deliver and improve our services.
  • Legal and Regulatory Authorities: When required by law, for example, to comply with a court order or protect our legal rights.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Choices

You may choose not to provide certain personal information; however, this may limit your ability to receive our services. You can opt out of SMS/text messaging at any time by replying STOP to any message from us.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy regularly.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

  • Simple Pest Management
  • Phone: 833-887-7378
  • Email: service@simplepest.com
  • Address: PO Box 712397, Santee, CA 92072

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